Born and brought up in New Delhi, India, Akanksha started off her design quest as an architect. Completing her Masters in Product Service System Design at Politecnico di Milano, Italy, she got a glimpse of the service design world. As a service designer, she has...

Aly is passionate about creating products and services that have a positive impact on communities, society and the planet. Currently, Aly is the Associate Director and co-founder of Pivotal Act, an initiative within VMware, focused on helping nonprofits design and build technology to address pressing...

Peter has designed interactive products since 1995, at interactive agencies, as a freelancer, and in-house. He is currently Director of Design for NowX, the in-house incubator of the workflow software provider ServiceNow, where he helps make the world of work, work better for people. Peter...

Ben is a digital product designer with a lean on information architecture. As such, he understands, untangles, manages and packages complexity together with colleagues into something helpful that humans want and love to use.Currently, at BetterDoc, he acts on the purpose to find for every...

Clementina works as a digital journey redesign specialist for Proximus, a Belgian telco provider. In the past she was a consultant in the field of UX and Service design and she has been working for clients like Sony, the European Commission and the Flemish Government....

Laura is a Senior UX consultant at Experience UX. She has spent the last 13 years in the digital industry, first as a web developer and eventually moving into user experience design, fueled by a growing curiosity about the people she was creating products and...

Konstantin Weiss is Chief Product Officer of the eHealth start-up BetterDoc. There he is responsible for the development of the software platform, information architecture, data processing, scaling, and automation. He has 15+ years of experience, in different roles and team setups. If not at work,...

Peter Merholz has been active in digital design and product for 25 years, most notably in building premier user experience consultancy, Adaptive Path, and now a design executive and product leader. He co-wrote Org Design for Design Orgs (O’Reilly), the first book focused on the...

Having studyed law at the University of Cambridge, Charles chose a career in technology; leading to roles such as the Head of Technology at Deutsche Bank's innovation lab in London, and the Head of AI at Fidelity International. Additionally, Charles has built and sold 3...

After 15 yeas of working all over the world, with everyone from vast corporations to tiny startups, Louise decided that the skills she needed to provide effective and user-centred design in the modern age lay outside the UX scope-of-practice. One career-suicide and brave leap later,...