Kristel is one of the partners at Namahn, where she focuses mainly on strategic design and knowledge development. Kristel constantly develops new methods and tools. She is the lead author of the Service Design Toolkit (www.servicedesigntoolkit.org) and the Systemic Design Toolkit (www.systemicdesigntoolkit.org). Kristel also teaches...

Heather Hedden has been a practicing taxonomist for 25 years, in various organizations and as an independent consultant with Hedden Information Management. She has designed and developed diverse taxonomies for websites, intranets, and content management systems. Heather has worked as a taxonomist in a library...

Mark Magellan is a member of Conexion Studio and founder of Proud Humans. Before Proud Humans, Mark was an IDEO designer and worked at the intersection of storytelling and design. While there, he helped launch IDEO U, IDEO’s learning platform for leadership and design thinking,...

Alex Alden is the head of Conexion Studio, the impact and human-centered design engine of CNTRD, a strategic innovation consultancy. She is Service Designer and Design Researcher with over seven years experience leading strategic design for social impact. She holds a Masters in International Development...

Currently leading UX for Google’s flagship Smart Display products, Jon Gaiser is a multi-disciplinary designer with a passion for making great products with almost two decades of experience in design, ranging from architecture, to motion graphics, to user experience design. Jon has deep industry experience...

Jesmond Allen has more than 20 years experience as a design leader and UX specialist. She is a freelance user experience consultant, helping clients shape their digital strategy and build design teams. Previously, she was Head of UX at Bristol consultancy cxpartners. Jesmond is co-author...

Raphael is a business designer and the founder of The Fifties, a design agency dedicated to the emergence of sustainable yet desirable products and services. Before 2016, he occupied for 10 years different positions in the gaming industry and contributed to the emergence of new...

Italian Creative Designer based in Paris, Gabriella Cinque designs services, brands and experiences, always trying to tell meaningful stories and creating environments inspired by life and arts. She particularly cares about ethics and positive change: she is vegan and deeply mindful about accessibility and inclusion....

Sylvie Daumal is a designer currently applying systemic thinking and circular design toolkits in order to decarbonize processes within organizations, to achieve a level of greenhouse gas emissions close to zero and totally reinvent the economy. Previously, from 2007 to 2020, she was Design Director...

Natacha Hennocq is a design advocate at Orange. Drawing from an eclectic journey, combining neurophysiology, theoretical ecology, design and information architecture, she is always enthusiastic about sharing her commitment to design and creativity with her colleagues and peers....