Piia Jalonen is a content designer, UX writer, and current Content Lead at Frantic. She helps organizations find their voice and reach measurable goals with strong content. She’s led service overhauls and content migrations, incorporating content design into all phases of agile development. People are at the core of her design process, with particular focus on usability, accessibility, and inclusivity. Piia’s background is in linguistics, and she’s endlessly fascinated by words and interpersonal communication.