Noz Urbina

Past roles: Speaker and Workshop Host

Noz Urbina is a globally recognised leader in the field of content strategy and customer experience consultancy. He’s well known as a pioneer in customer journey mapping and adaptive content modelling for delivering personalised, contextually relevant content experiences in an omnichannel environment. He is also co-author of the book “Content Strategy: Connecting the dots between business, brand, and benefits” and lecturer in the Masters Programme in content strategy at the University of Applied Sciences, Graz.

He is now founder of his own consultancy Urbina Consulting and co-founder of the omnichannel events organisation OmnichannelX.

EuroIA talks

• Adaptive content modelling for omnichannel delivery (2018 Workshop)