April 15, 2018
Past roles: Speaker and Workshop Host
Noz Urbina is a globally recognised leader in the field of content strategy and customer experience consultancy. He’s well known as a pioneer in customer journey mapping and adaptive content modelling for delivering personalised, contextually relevant content experiences in an omnichannel environment. He is also co-author of the book “Content Strategy: Connecting the dots between business, brand, and benefits” and lecturer in the Masters Programme in content strategy at the University of Applied Sciences, Graz.
He is now founder of his own consultancy Urbina Consulting and co-founder of the omnichannel events organisation OmnichannelX.