User research: Beyond the interview

2019 Workshop


Interviewing is a very important user research method, and one that most of us will use most of the time. But it isn’t the best method for all situations: when you can’t get time to sit and talk; when you have more people than time; when the activity you’re learning about takes longer than an interview slot; or when being creative will be more effective than talking.

Join this half-day workshop to learn (and practice) some new methods for user research, and improve your research practice.

About the speaker(s)

Donna has been working in information architecture, user experience design and strategy for a very long time. She’s been teaching IA and UX for more than 10 years and has written 3 books. She’s now working at Readify where she’s helping create the design practice.